Contact a business

Every business page has a Get in touch box with the ways to reach the business. You can contact the business directly, or send an inquiry that ATIS reads and passes on.

1. Find the business in the directory or with search, and open its page.
2. To contact it directly, choose a phone number, email address, website, or Message on WhatsApp in Get in touch. Your phone, email app, or WhatsApp opens.
3. On WhatsApp, the message starts with a short ATIS reference code. Keep it in the message, so the business knows where you found it.
4. To write through ATIS instead, fill in Send an inquiry on the same page: your name, email, what it is about, your travel dates, party size, and your message.
5. Tick the consent box if ATIS may share your contact details with the business, then select Send inquiry.
6. Note the reference code on the Inquiry received page. It is also in the email we send you.

What the reference code is for

A reference code starts with R-. It connects your message to ATIS. Quote it when you call or write to the business about the same request, and when you contact ATIS about it.

Good to know

• ATIS staff read every inquiry before it is forwarded.
• With your consent, we forward the inquiry to the business in its own language, and the business replies to you directly.
• Without your consent, ATIS does not pass on your details. We reply to you ourselves.
• A contact marked Not yet verified has not been checked by ATIS yet. See How ATIS verifies businesses.
• About two weeks after we forward an inquiry, we ask you how it went. See Tell us how an inquiry went.
• To ask several businesses at once, see Ask several businesses for quotes.