Help centre
ATIS trips
Book an ATIS trip, pay the deposit and balance, arrange a visa invitation, and change or cancel a booking.
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Book an ATIS trip
Choose an ATIS trip, send a booking request with your dates and travellers, and follow your booking in My trips.
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Deposits and balance payments
How the deposit and the balance for an ATIS trip are invoiced, when each one is due, and how to pay them.
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Visa invitations
The visa choices when you book an ATIS trip, and how ATIS can request a visa invitation letter for you.
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Change or cancel a booking
How to ask ATIS to change or cancel an ATIS trip booking, and how refunds work under the refund policy.
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Prepare for your trip
What to do in the weeks before an ATIS trip, using the checklist on your booking page and the Plan essentials.
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When a trip cannot go ahead
How ATIS decides before every trip whether it can run safely, and what happens if it cannot go ahead.
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Request a tailor-made trip
Ask ATIS to plan a private trip around your dates and interests, then accept the quote to book it.